PRIVACY POLICY

Last updated April 4, 2025

This Privacy Notice for Dependable AI Solutions, LLC ("we," "us," or "our"), describes how and why we might collect, store, use, and/or share ("process") your information when you use our services ("Services"), including when you:

• Visit our website at https://dependableaisolutions.com (the "Site")
• Contact us via email or our website's contact features
• Engage with us in other related ways, including any sales, marketing, or events

Questions or concerns? Reading this Privacy Notice will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us at support@dependableaisolutions.com.

Applicability of Privacy Laws: Our business operations related to this Site currently fall below the thresholds requiring specific compliance regimes like the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA). However, we strive to adhere to best practices and comply with applicable laws such as the California Online Privacy Protection Act (CalOPPA).

1. WHAT INFORMATION DO WE COLLECT?

We collect information in the following ways:

a) Information You Provide Voluntarily

We collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our products and Services, or when you contact us.

The personal information we collect may include the following:

• Contact Information: Such as your name and email address, provided when you contact us via our contact form or email.
• Communications: The content of your message and any other information you choose to provide when you communicate with us.
• Sensitive Information: We do not intentionally collect sensitive personal information (e.g., social security numbers, health data, racial or ethnic origin). Please refrain from sending sensitive personal information to us via our contact channels.

b) Information Automatically Collected

When you visit our Site, certain technical information is automatically collected by Firebase Hosting (provided by Google LLC), which powers our website. This information is primarily needed to maintain the security and operation of our Services, and for internal analytics and reporting purposes related only to Site functionality. This information generally does not reveal your specific identity (like your name or contact information) but may include:

• Log and Usage Data: Service-related, diagnostic, usage, and performance information our servers (via Firebase Hosting) automatically collect when you access or use our Site. This may include your IP address, device information, browser type and settings, and information about your activity on the Site (such as date/time stamps associated with your usage, pages viewed, and files downloaded).
• Location Data: Firebase Hosting may collect general location information based on your IP address (e.g., country or city). This information is not precise geolocation and is used primarily for security, service provision (like content delivery networks), and basic analytics (e.g., understanding general geographic distribution of visitors).

We do not:

• Use cookies of our own creation on the Site.
• Implement tracking mechanisms (like tracking pixels or advanced analytics scripts) beyond the default technical logging infrastructure provided by Firebase Hosting.
• Actively collect information about you from third-party sources, unless you provide it to us directly (e.g., contacting us via a social media platform, which is governed by that platform's policy).

2. HOW DO WE PROCESS YOUR INFORMATION?

We process your information for purposes based on legitimate business interests, the fulfillment of our potential contract with you, compliance with our legal obligations, and/or your consent (where applicable).

We use the information we collect or receive:

• To deliver and maintain the Site: Processing automatically collected data is necessary to serve website content, ensure security, monitor performance, and troubleshoot issues via Firebase Hosting.
• To respond to user inquiries/offer support: We process information you voluntarily provide through contact forms or email to respond to your questions and requests.
• For security and fraud prevention: Automatically collected data (like IP addresses) helps maintain the safety and security of our Services.
• To comply with law: We may process your information where we believe it is necessary for compliance with our legal obligations, respond to legal requests, and protect our rights.

3. WHAT LEGAL BASES DO WE RELY ON TO PROCESS YOUR INFORMATION?

We only process your personal information when we believe it is necessary and we have a valid legal reason (i.e., legal basis) to do so under applicable law. The legal bases we rely on include:

• Legitimate Interests: We process information for our legitimate interests, such as providing and maintaining the Site, ensuring security, and responding to user inquiries initiated by you, provided these interests are not overridden by your data protection rights.
• Legal Obligations: We may process your information where we believe it is necessary for compliance with our legal obligations (e.g., responding to lawful requests from authorities).
• Consent: We generally do not rely on consent as a legal basis for processing the limited information described herein, except where legally required (e.g., potentially for certain types of cookies if implemented in the future or in specific jurisdictions). If you voluntarily contact us, your action implies consent for us to process your inquiry, but our primary basis is legitimate interest.

4. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?

We may need to share your personal information in the following situations:

• Firebase Hosting / Google LLC: Automatically collected technical information (Log/Usage Data, Location Data based on IP) is processed by Google as part of the Firebase Hosting service. This processing is governed by Google's privacy policies. https://policies.google.com/privacy/embedded?hl=en-US
• Service Providers: We may share automatically collected data with third-party vendors, service providers, contractors, or agents ("Service Providers") who perform services for us or on our behalf and require access to such information to do that work related to hosting and maintaining the Site (e.g., website hosting, data analysis for site performance, IT services). We only share the minimum information necessary. Information you provide voluntarily (e.g., via contact form) is generally not shared with external Service Providers unless necessary to fulfill your request (e.g., using an email provider to send a reply).
• Legal Requirements: We may disclose your information where we are legally required to do so to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process.
• Protect Rights and Safety: We may disclose information where we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person, illegal activities, or as evidence in litigation in which we are involved.
• Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
• External Links: Our Site may contain links to third-party websites, products, or social media pages that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

5. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?

We do not implement our own cookies or similar tracking technologies on the Site. However, Firebase Hosting (provided by Google) may use cookies or similar technologies that are essential for the technical operation, security, and delivery of the website. For more information on how Google uses data, please review their policies: https://policies.google.com/privacy?hl=en-US. Linked third-party sites (like social media) will use their own cookies and tracking technologies governed by their respective privacy policies.

6. HOW LONG DO WE KEEP YOUR INFORMATION?

We keep your personal information only for as long as it is necessary for the purposes set out in this Privacy Notice, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements).

• Automatically Collected Data: Retention of log and usage data collected by Firebase Hosting is subject to Google's data retention policies for that service. Typically, such logs are kept for operational and security purposes for a limited period (e.g., weeks or months).
• Voluntarily Provided Data: Information you submit via our contact form or email will be retained for as long as necessary to address your inquiry, maintain communication if needed, and for a reasonable period afterward for administrative and record-keeping purposes, or until you request its deletion, subject to our legal obligations.

When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize such information, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.

7. HOW DO WE KEEP YOUR INFORMATION SAFE?

We aim to protect your personal information through a system of organizational and technical security measures. Our website is hosted on Firebase, which implements security features intended to protect the data processed. We also take reasonable precautions to protect the information you voluntarily submit to us.

However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure. Therefore, we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information. Although we will do our best to protect your personal information, transmission of personal information to and from our Services is at your own risk. You should only access the Services within a secure environment.

8. DO WE COLLECT INFORMATION FROM MINORS?

We do not knowingly collect data from or market to children under 18 years of age. By using the Services, you represent that you are at least 18 or that you are the parent or guardian of such a minor and consent to such minor dependent's use of the Service. If we learn that personal information from users less than 18 years of age has been collected, we will deactivate the account (if applicable) and take reasonable measures to promptly delete such data from our records. If you become aware of any data we may have collected from children under age 18, please contact us at support@dependableaisolutions.com.

9. WHAT ARE YOUR PRIVACY RIGHTS?

Depending on your location, you may have certain rights regarding your personal information under applicable data protection laws. These may include the right to:

• Request access to and obtain a copy of your personal information.
• Request rectification (correction) of inaccurate data.
• Request erasure (deletion) of your personal information.
• Restrict the processing of your personal information.
• Object to the processing of your personal information (if based on legitimate interests).
• Request data portability (if applicable).

To exercise any of these rights, please contact us using the contact details provided below (Section 12). We will consider and act upon any request in accordance with applicable data protection laws. Please note that for automatically collected technical data held by Firebase Hosting, our ability to directly fulfill access or deletion requests for specific user sessions may be limited by the platform's capabilities; however, we will facilitate inquiries where possible. Rights are generally easier to exercise over information you have voluntarily provided to us.

Controls for Do-Not-Track Features

Most web browsers and some mobile operating systems include a Do-Not-Track ("DNT") feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. As required by CalOPPA, we inform you that because there is no uniform technology standard for recognizing and implementing DNT signals, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. The essential technical data collection performed by Firebase Hosting for site operation and security is not designed to respond to DNT signals.

10. DO UNITED STATES RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?

While our Site operations currently fall below the thresholds triggering specific obligations under laws like CCPA/CPRA, residents of California and certain other U.S. states may have specific privacy rights, including:

• The right to know what personal information is collected, used, disclosed, or sold.
• The right to delete personal information held by the business.
• The right to opt-out of the sale or sharing of personal information (Note: We do not "sell" or "share" personal information as commonly defined under these laws).
• The right to non-discrimination for exercising privacy rights.

Even if formal thresholds are not met, we respect user privacy. If you are a US resident and wish to inquire about or exercise potential rights regarding the information we hold (primarily data you provided voluntarily, or requesting information about automatically collected categories), please contact us at support@dependableaisolutions.com.

11. DO WE MAKE UPDATES TO THIS NOTICE?

We may update this Privacy Notice from time to time. The updated version will be indicated by an updated "Last updated" date at the top of this notice. The updated version will be effective as soon as it is accessible. If we make material changes to this Privacy Notice, we may notify you either by prominently posting a notice of such changes on our website or by directly sending you a notification if we have your contact information and are required to do so. We encourage you to review this Privacy Notice frequently to be informed of how we are protecting your information.

12. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?

If you have questions or comments about this notice, you may email us at support@dependableaisolutions.com or contact us by post at:

13. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?

Based on the applicable laws of your country or state, you may have the right to request access to the personal information we collect from you, change that information, or delete it. This primarily applies to information you have voluntarily provided to us (e.g., through the contact form). To request to review, update, or delete your personal information, please submit a request by emailing us at support@dependableaisolutions.com. We will respond to your request within a reasonable timeframe as required by law. For automatically collected technical data, please refer to Section 9 regarding potential limitations.